To have a measurable impact on homelessness and poverty, organizations need to correctly evaluate and deliver services.
For maximum impact, it’s essential that your efforts are coordinated with other providers and that your approach prevents individuals or families from falling through the cracks.
CTA’s approach to human services systems design focuses on taking a fully integrated approach.
CTA uses open-source, enterprise-level and other interoperable tools so you can connect silos and develop highly effective service models and approaches.
But, before we install the technology, you need to formulate your policies and practices.
Working internally with the input of your current Technical Assistance provider, you need to consider:
- How information sharing is defined.
- How information sharing meets confidentiality and privacy requirements.
- How integrated case management is articulated and embedded in providing programs and services.
- Designing processes that treat clients holistically so that they receive the best available services.
- Training employees to be competent operating in a data-driven, evidence-based environment.
Once you’ve developed your organization’s policies and practices, CTA can help you determine which technological tools would best support your data collection and reporting needs.
CTA’s Human Services Design can help you integrate:
- Technological tools needed to support data collection at the point of client contact and that enable real-time access for analysis and reporting.
- Processes that support efficient case/care management that cut across program and data silos.
- A reporting platform that permits the graphic visualization of data so that you can see overall trends and measure the effectiveness of your programs.